The safety of our guests and our staff is our primary concern. We are constantly updating our procedures and response to Covid-19 based on the latest advice to ensure guests have a great and safe experience. We are following advice from Government Authorities and Health Officials on stringent protocols and, as this advice is changing weekly, we will continue to monitor updates and take appropriate action
Our Walk Leaders, already trained in First Aid and CPR, have agreed COVID protocols to follow in case of any health issues. Urban Walks requirement is that all Walk Leaders will be fully vaccinated.
Face masks will be required for all private transfers and wherever mandated by local regulations such as pubic transport. Mask requirements apply equally to leaders and guests.
Hotels and Restaurants
We’ve carefully selected the hotels and restaurants on our walks because of their high standards for quality. By entering their premises, Urban Walks has agreed to abide by ‘check-in’, enhanced safety protocols for cleaning and physical distancing requirements. This applies to all venues we attend during the trip, including accommodation, cafes & restaurants.
Walking COVID Safe
Every trip has been reviewed to ensure health and safety standards are met.
On arrival and for each day of the walk, Walk Leaders will carry out mandatory temperature testing of all guests and other staff participating in the walk, including bus drivers.
Walk Leaders will provide a pre-departure COVID-19 safety briefing, including trip protocols and guest and staff responsibilities to ensure everyone’s safety.
We have vigilant hand and vehicle sanitising processes in place and will continue to implement social distancing measures as required.
Our small group walks already are capped at a maximum size of 12 participants. This is in compliance with NSW Health requirements in relation to limitations on maximum group size.
Travel insurance providers’ policies vary. Please check with your individual provider for more information.
Please use these links to see how COVID might affect you at the present moment.